Start from real work
Examples from real projects and real work situations, so every concept is useful the very next day.
Training
Making technology clear, practical and approachable.
I’ve been training adults since 2007: front-line teams at Bell, distance-learning students at Collège LaSalle, colleagues and users at go-live. My programming background lets me teach with examples straight from the field.
My approach
How I teach
Simplify without diluting
Explaining technical concepts plainly while keeping them accurate, for technical and non-technical audiences alike.
Learn by doing
Hands-on exercises, visual aids and clear documentation, designed for each group’s level.
Support every learner
Adult-education principles: respect each person’s pace, build confidence and track progress.
Subjects
What I can teach
Formats
- In the classroom Group onboarding and continuing education.
- Remote Online tutoring and facilitation for adults.
- Instructional design Programs, materials, exercises and documentation.
- Mentoring One-on-one coaching and knowledge transfer within teams.
Career
Training experience
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2016 – 2022
Distance-learning tutor
ILasallecampus (Collège LaSalle)
Supported adult students in distance learning, alongside my main job.
- Taught PHP, JavaScript, photography and Microsoft Office remotely.
- Created visual aids, exercises and documentation tailored to students’ needs.
- Explained technical concepts to non-technical learners, following adult-education principles.
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2014 – 2020
Programmer-analyst and coordinator
Bell Mobility (BCE) · Montréal
Analyzed business requests and coordinated a team of 18 programmers.
- Analyzed business requests and recommended technical solutions.
- Coordinated a team of 18 programmers: task assignment and delivery follow-up.
- Built internal tools in PHP, JavaScript, HTML and SQL.
- Wrote functional documentation and supported users at go-live.
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2007 – 2014
Trainer and instructional designer
Bell TV, Bell Mobility and Bell Internet · Montréal
Trained front-line teams, from new-hire onboarding to continuing education.
- Delivered onboarding and continuing training following adult-education principles.
- Designed training content and materials for front-line teams.
- Coached new employees and tracked their learning progress.
Professional development
- 2013 Leadership Academy Core Consulting Inc. Leadership and advanced coaching techniques; performance management and quality analysis.
- 2010 Emotional intelligence Synesis Versalys
- 2010 Adult learning styles Langevin Learning Services
- 2009 – 2010 Business communication, influential leadership and negotiation Schulich School of Business, York University
Involvement and affiliations
- 2026 Poll clerk Élections Québec 2026 Québec general election: assisting the deputy returning officer and keeping the poll book up to date, while protecting the secrecy of the vote.
- 2021 Deputy returning officer Elections Canada 2021 federal general election: in charge of a polling station, from the smooth running of the vote to the ballot count.
- 2018 – 2025 Vice-President Fondation Le Baluchon
- 2016 – 2020 President CPE À Petits Pas
- 2018 – 2019 President CoopPOHÉ
- Member Mensa Canada
Testimonials
What colleagues say
Charles is an excellent team player. He knows how to create a natural spirit of collaboration within the team. Always ready to share his knowledge and offer his support, Charles actively contributes to the team’s collective success.
His positive attitude, his listening skills and his ability to work effectively with different profiles make him a highly valued colleague. Beyond his professional skills, he brings real human value to the team.
I worked with Charles on several training, teaching and learning-content projects.
Through these different experiences, I came to appreciate his professionalism, his intelligence, his honesty and his creativity. He honours his commitments and deadlines, while placing real importance on the quality of the work.
Charles is also a natural people person. He communicates with ease, in French as well as in English, works effectively with all kinds of people and naturally helps create a pleasant, professional working atmosphere.
I have always greatly enjoyed working with him and recommend him without hesitation.
Looking for a programmer-analyst or a trainer in Laval or on the North Shore?
Let's talk about your team and your projects. I reply quickly.